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Litigation Resolution
Alternative Dispute Resolution is a faster, less formal, and less costly way to resolve disputes compared to going through the judicial system.
If you are dissatisfied with the service provided and wish to express your situation, you can do so by contacting an Alternative Dispute Resolution Entity.
In this regard, and in compliance with the provisions of Law No. 144/2015, of September 8, 2015, we disclose all the Entities for Alternative Dispute Resolution that can be contacted in case of conflict when purchasing a product or service referenced in our online store.
CNIACC – National Center for Information and Arbitration of Consumer Conflicts
www.arbitragemdeconsumo.org
CIMAAL – Center for Information, Mediation, and Arbitration of Consumer Conflicts of the Algarve
www.consumidoronline.pt
CACCL – Arbitration Center for Consumer Conflicts of Lisbon
www.centroarbitragemlisboa.pt
CICAP – Center for Consumer Information and Arbitration of Porto
www.cicap.pt
CIAB – Center for Information, Mediation, and Arbitration of Consumption (Arbitration Tribunal for Consumption)
www.ciab.pt
CACCDC – Arbitration Center for Consumer Conflicts of the District of Coimbra
www.centrodearbitragemdecoimbra.com
CACC-RAM – Arbitration Center for Consumer Conflicts of RAM
https://www.madeira.gov.pt/cacc/
For more information, visit the Consumer Portal – www.consumidor.pt.